Frequently Asked Questions:

How does SampleThat work?
Register to become a member of SampleThat.com to receive daily emails about top-brand beauty, baby, health, and household sample offers! We encourage you to claim as many of these deals as you like.

How do I register?
Click here to go to our homepage and sign up! You just need to provide us with your name, email address, date of birth, phone number, and valid postal address to register.

Do I need to pay for postage?
SampleThat will not request or take ANY payment information from members. However, some of the deals we post or send via email may require a small shipping and handling fee, depending on the company.

Is SampleThat really free?
Yes, SampleThat membership is 100% FREE! Please enjoy all of our features

What kind of samples will I get?
We offer SampleThat members a wide variety of beauty, baby, household, and health sample deals from many of the top brands!

When will I get my samples?
The majority of samples on SampleThat are mailed by other companies – we share access to the best brand-name deals online with you, but we aren't the ones who ship out your samples. As a general rule, please allow 4-6 weeks for shipping and processing for all qualified full registrations. A valid postal address is required.

Why haven’t I received any samples?
SampleThat membership guarantees you access to online offers where you can apply to win samples. We cannot guarantee that you will always receive a sample, but if you fully complete the application for any sample offer, samples should be sent out while supplies last.

How can I get more samples?
Check our website and social media for daily deals and offers. Remember to check your email for amazing exclusive offers for our members only!

How does the Product Testing Program work?
You can review the FAQ for our Product Testing Program here. If you have any further questions please contact us for clarification.

How do I unsubscribe from your email list?
There is an unsubscribe button at the bottom of all of our emails which should remove you from the email list. If you are having trouble unsubscribing, please send us an email at support@samplethat.com for assistance.

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Freebies (including but not limited to: coupons, offers, specials, deals, survey, contest, giveaway, samples, sweepstakes, and other similar offers) can change often, sometimes daily. Some images of freebies include prior offerings, outside offerings, expired offerings, representative offerings, and different brands of similar products or otherwise are not a current offering from SampleThat.com. If for whatever reason various Freebies become unavailable, you ordered them and did not receive them, their qualification requirements changed, you are denied, or any other challenges or complications arise, SampleThat.com is not responsible. No guarantee is made that you will receive any of the requested Freebies as these are offered by outside third parties. All third parties are unaffiliated with SampleThat.com and therefore are not subject to any direction or control of nor do they endorse SampleThat.com or its services. Facebook is not affiliated with nor sponsors this website or its promotions. SampleThat.com sometimes receives compensation when you participate in third party offers. All third party brands, products, names, logos and trademarks are the property of their respective owners. We do not ship Freebies (unless specifically mentioned that the Freebies will be coming from us). For more information, please reference our Privacy Policy and Terms of Use.